> For the complete documentation index, see [llms.txt](https://preorder-notify.tech-arms.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://preorder-notify.tech-arms.io/faq/preorder/partial-payment.md).

# How does partial payment / deposit work?

Partial payment lets customers pay a deposit at checkout and pay the remainder later — useful for high-ticket preorders where you don't want to charge the full amount upfront.

***

### Requirements

{% hint style="warning" %}
Partial payment requires **two things** to be enabled:

1. **Shopify Payments** as your payment provider
2. **Selling Plan** mode turned on in the campaign config
   {% endhint %}

***

### How to enable

1. Open your campaign → **Config** tab
2. Scroll to **Selling Plan Mode** → toggle it **ON**
3. Scroll to the **Payment** section → toggle **Partial Payment** ON
4. Configure the deposit amount and when to collect the remainder
5. Click **Save**

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### Deposit configuration

| Setting                       | Options                                   |
| ----------------------------- | ----------------------------------------- |
| **Deposit type**              | Percentage (%) or Fixed amount            |
| **Deposit amount**            | The value collected at checkout           |
| **Remaining balance trigger** | X days after checkout, or a specific date |

**Example:** Charge 30% deposit at checkout, collect the remaining 70% 14 days later.

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### How the remaining balance is collected

The remaining balance is **not collected automatically**. Here's the flow:

1. Customer pays the deposit at checkout — a preorder is created
2. A **draft order** appears in your Shopify Admin for the remaining balance
3. When the balance is due, go to **Shopify Admin → Orders** → find the draft order → collect payment manually

{% hint style="info" %}
Filter by tag `TA Preorder` in Shopify Orders to find all preorder-related orders quickly.
{% endhint %}

***

### What if a customer cancels?

If a customer cancels their preorder before the remaining balance is collected:

* The deposit is **not automatically refunded** — you must process it manually in Shopify Admin
* The draft order for the remaining balance should be deleted to avoid confusion

→ [Full Payment Settings guide](/preorder/campaign-setup.md#payment)